EU Data Act Compliance

Last Updated: 3 August 2026

VeySur is a SaaS survey platform, so Regulation (EU) 2023/2854 (the Data Act) applies to us through Chapter VI, which covers cloud, edge, and SaaS "data processing services". Chapter VI gives customers the right to switch providers freely. This page sets out how VeySur meets that obligation.

No switching obstacles

Exporting and importing your data are both self-service features, available to any project owner or admin on any plan. There is no plan-tier restriction and no charge for either action.

Data in open, machine-readable formats

Survey structure, publications, and participant responses can all be exported as JSON, CSV, or archive files built on open formats: never a proprietary binary you would need our software to read.

No switching charges

Export and import carry no charge today, on any plan. The Data Act requires switching charges to be phased out by 2027; VeySur has none to phase out.

Retrieval and deletion timelines

Our Terms of Service set out the retrieval and deletion timelines for both project and account deletion, including the self-service restore window available before data is permanently removed.

Functional equivalence

From 12 January 2027, the Data Act also requires functional equivalence support when switching between comparable services. VeySur will review this requirement ahead of that deadline.

Our EU Data Act representative

As a company established outside the EU offering services to EU users, VeySur has appointed a representative under Article 37 of the Data Act. Details are published in our Legal Notice.